Sharon: Private Commission

£60.00

 

See full details below, please read.

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Dear Sharon
I hope you are well. Thank you for expressing your interest in commissioning this work for your wedding with me. It is a pleasure to be part of your big day. Please read the details below carefully and formal agreement details (this is standard format hence includes mentions of other services). As per our discussion, I am delighted to confirm the details of your commission;

Commission Type: Calligraphy guest names on 83 place cards in black ink.

Ink Colours: Black
Place cards: provided by the client (along with 15% extra)
Agreed  Price:  £120
Deposit: £60.00
Final Payment: £60 to be paid before pickup
Packaging and Delivery: Place cards will be wrapped carefully. Client to collect on completion.

To proceed with your commission the next steps are:

  1. Payment: Kindly make the 50% deposit of £60 to secure your end of June commission slot. Payment is made here through this private link.
  2. Check your Guest list:  Please check spellings and punctuation, I will write exactly as you send. This is particularly important for name spellings.
  3. Email the Guest List: Please send the desired guest list as a word document to sharon@calligraphyandthecity.co.uk at your earliest convenience. You may wish to indicate tables, I will wrap cards in tables to assist your wedding planner when setting up.
  4. Confirmation: Once the deposit and word file are received I will provide you with a confirmation and a more accurate completion date, and arrange drop off.
  5. Remaining Payment: The remaining balance of £60 will be due on completion of the place cards and prior to collection.

Feel free to reach out if you have any questions or if there are any additional details you'd like to discuss. I am excited to create your wedding place cards. Please read full agreement details below

Thank you once again for choosing my services.

Best wishes
Sharon

AGREEMENT

This agreement is between Calligraphy and the City and Amy

The following service will be provided upon signing of this contract:

Commission Type: Calligraphy guest names on 83 place cards in black ink
Ink Colours: Black
Place cards: provided by the client (along with 10% extra)
Agreed  Price:  £120
Deposit: £60.00
Final Payment: £60 to be paid before pickup
Packaging and Delivery: Place cards will be wrapped carefully. Client to collect on completion.

Non-refundable deposit = £60

Remainder owing before pickup = £60

Style. Client has spent a satisfactory amount of time reviewing Vendor’s work and has a reasonable expectation that Vendor will perform the Services in a similar manner and style unless otherwise specified in this Agreement.

Consistency. Vendor will use reasonable efforts to ensure Client's desired Services are produced in a style and manner consistent with Vendor's current portfolio and Vendor will try to incorporate any reasonable suggestion made by Client. However, Client understands and agrees that:

- Every client and commission is different, with different tastes, budgets, and needs;
- Services are often a subjective art and Vendor has a unique vision, with an ever-evolving style and technique;
- Vendor will use its artistic judgment when providing Services for Client, which may not include strict adherence to Client’s suggestions;
- Although Vendor will use reasonable efforts to incorporate Client’s suggestions and desires when providing Client with the Services, Vendor shall have final say regarding the aesthetic judgment and artistic quality of the Services;
- Reference photos are welcome but that the Vendor can’t/will not copy another artist’s unique design or style of writing.
- The Vendor will provide one digital sketch of signs 3 words and under upon request of the client free of charge. Any further requests and/or requests for sketches of larger signs will be subject to a fee unless stated above in the particulars.
- Dissatisfaction with Vendor's aesthetic judgment or artistic ability are not valid reasons for termination of this Agreement or request of any monies returned.
- The Client acknowledges that the items made by the Vendor are hand painted/wood burned. I.e. they are not made with vinyl or laser technology. The Vendor will always produce the highest quality work possible but the Client acknowledges that MINOR flaws are possible and sometimes unavoidable. The Client acknowledges that minor flaws that are not obviously noticeable are never grounds to request a refund or a re-do free of charge.

o It is to the Vendor’s discretion of what will qualify a refund or re-do. Unreasonable requests will not be tolerated, as human error is sometimes unavoidable when completing projects by hand without the assistance of machine.

o Examples of minor flaws include but are not limited to; a slight bump in writing,

o The Vendor acknowledges that major mistakes will always be amended. These include but are not limited to; smears in paint, major bumps in writing, major inconsistency in size, etc. Please note that these mistakes rarely ever happen and the Vendor will never present a product to a Client in this shape.

A 50% deposit non-refundable deposit is required for all custom orders upon signing of this contract.

o Should the client wish to terminate this contract, it is up to the vendor’s discretion as to whether or not the deposit will be refunded.
o Situations that may factor in to this decision include/but are not limited to: whether or not the vendor has purchased materials already for the project and if they can get a refund, how close to the event the termination is requested and if the vendor has turned down other projects in order to complete the project.
o The Clients order will not be started until the deposit is paid.

- The Client is responsible for all details provided to be accurate. This includes, but is not limited to; correct spelling of names, accurate dates, the way dates are to be written, etc.

o If the Vendor should need any clarification, they will contact the Client. The Client must respond within 2 days or the estimated completion date provided is subject to change.

o Should any mistakes be made by the Vendor, the revisions will be made free of charge. This does not mean the original cost of the piece is refunded, just that the re-do is free of charge.

§ Should the Client need to replace any items or provide extra due to a mistake made by the Vendor, the cost of replacement will be covered by the Vendor.

o If the Client reviews and approves all details then the project will be started.

o If the Client finds mistakes in the information they provided after the Vendor begins a project, they must contact the Vendor immediately.

§ If the Vendor has already written the words, dates, etc. and is unable to correct it without damaging the entire piece and the piece is not fully finished, the client will be charged 50% of quoted cost of the piece to cover the cost of new materials.

§ If the project is fully completed then the full cost of the project must be covered again to cover the cost of the Vendor’s time and materials (if applicable).

o Copies of emails or any electronic communication will be kept to hold both the Vendor and the Client responsible for accuracy of details.

- Place cards - If the contracting party is placing an order for handwritten place cards, 15% more place cards must be provided to compensate for ones that may need to be re-done. (Ex. If the client is ordering 100 place cards, they must provide 15 extra place cards for a total of 115). More than 15% is strongly recommended but not mandatory. Should the vendor be providing the place cards, this clause will be factored into the cost.

- Seating charts – When providing the information for seating charts, the Client must provide a digital list of the names for the chart, organized by table exactly how they would like it to appear on the finished product.

o The Client is responsible for making sure all names are spelled correctly.

- If the Client is an event planner or has the intention of renting out the product made, the cost of the product will be doubled. If the Client does not indicate that they will be using the product as a rental after the event and is found to be charging to rent, action will be taken for violation of this contract.

- The Client acknowledges that the Vendor does not deliver items unless the client is unable to arrange transportation. In this event, a delivery fee will be applied.

o Please note that I will not deliver glass or mirror products under any circumstances.

- The vendor will not act as a "middle-man" for outsourcing products. Should the client need recommendations for products, I will happily provide names of companies that can help. The client, however, is responsible for all communication with the outsourced party.

Loss of Product – In the event that any or all product(s) are lost, such as damage to or loss of a component of the product necessary for the completion, the Vendor shall refund the Client a pro-rated portion of the Total Cost based on the amount of services that were completed/provided against the amount of services that were agreed to be completed/provided.

Cancellation, Rescheduling of Services or No-Show Client. If Client desires to cancel services, reschedule services, or if it becomes impossible for Vendor to render services due to the fault of the Client or parties related to Client, Client shall provide notice to the Vendor as soon as possible via email (sharon@calligraphyandthecity.co.uk). Vendor has no obligation to attempt to re-book further Services to fill the void created by Client’s cancellation, rescheduling, no-show or if it becomes impossible for Vendor to provide the services due to the fault of the Client (or parties related to the Client) , Vendor will not be obligated to refund any monies Client has previously paid towards to total cost. Client is not relieved of any payment obligations for cancelled services, rescheduled services, failing to show up for pick-up, or should it become impossible for Vendor to provide the services due to the fault of the Client (or parties related to Client) unless parties otherwise agree in writing. For instance, if Vendor is able to secure another, unrelated client, the Vendor may choose, at its sole discretion, to excuse all (or a portion of) the Clients outstanding balance of total cost.

- Rudeness or verbal/written abuse will not be tolerated. Should the client have a concern, they are to approach it in a polite manner. Should the vendor feel that interests do not align and/or the client is not approaching concerns in an appropriate manner, the contract will be terminated. The deposit may or may not be refunded, dependent on reasons listed above in the contract.

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